# Real-Time Voice Pilot Stack

> A safety-conscious stack for building a small real-time voice intake pilot with disclosure, transcription, structured routing, and human handoff.

- Canonical: https://gptnavi.com/stacks/realtime-voice-pilot-stack
- Estimated monthly cost: $30-$600/month plus call volume
- Last materially updated: 2026-08-19
- Best for: Service businesses, Support teams, Product teams

## Problems this stack solves

- Missed calls
- Slow callback routing
- Poor intake records
- Conversation uncertainty
- Call QA gaps

## Recommended tools

### Real-time experience

Recommended: LiveKit, Vapi

Why: Build the audio session, interruption behavior, and human handoff path.

### Speech intelligence

Recommended: Deepgram, AssemblyAI

Why: Transcribe calls and extract useful, reviewable intent and summary fields.

### Conversation quality

Recommended: Hume AI, Cartesia

Why: Test voice quality, responsiveness, and the customer experience without promising unsupported outcomes.

### Business routing

Recommended: HubSpot, Tally

Why: Record only verified details, route exceptions, and retain a quality-review queue.

## Beginner setup plan

1. Start with one low-risk intent and an after-hours pilot.
2. Disclose automation and collect only necessary information.
3. Route low confidence and sensitive questions to people.
4. Review call samples before increasing the automation scope.

## Included workflows

- https://gptnavi.com/workflows/realtime-voice-intake-pilot
- https://gptnavi.com/workflows/ai-voice-intake-with-human-handoff
- https://gptnavi.com/workflows/automate-lead-intake-and-qualification
- https://gptnavi.com/workflows/customer-onboarding-to-first-value